Last updated: Tuesday, 26th August 2025
Welcome to KarScout. By accessing or using our services, you agree to the terms set out below. These Terms and Conditions govern your use of our car dealership website platform and dealer management software (DMS) subscription service.
1. Service Description
KarScout provides subscription-based website and DMS services for used car dealers of all sizes. The platform includes tools to manage inventory, track sales, publish listings, and maintain a professional online presence.
Membership Levels:
- Tyre Kicker (Free Trial) – 7-day full-feature trial with no obligation. No payment required upfront.
- Side Hustler – For part-time sellers and solo traders.
- Turbo Trader – For active, small-to-medium volume traders.
- Empire Builder – For established dealerships with larger teams and inventory.
Subscription plans are available monthly or annually, with pricing displayed on our Pricing Page.
2. Registration and Access
To access our services, you must create an account and provide accurate information. You are responsible for keeping your login details confidential and for all activity that occurs under your account.
We reserve the right to suspend or terminate accounts that violate these terms.
3. Payment and Billing
- Paid subscriptions begin after the 7-day Tyre Kicker trial expires unless canceled before the trial ends.
- Subscription fees are billed in advance and recur on a monthly or annual basis, depending on your selection.
- Payments are currently processed via PayPal. You are responsible for maintaining an active payment method.
- Failed or canceled payments may result in suspension of service.
4. Refund Policy
KarScout complies with all legally required refund and cancellation policies as per UK and international consumer protection laws.
- Free Trial: You may cancel your subscription anytime during the 7-day trial with no charge.
- Refunds: We do not generally offer refunds on paid subscriptions once billing has occurred unless required by applicable consumer law.
- Cooling-Off Period: Under the Consumer Contracts Regulations, you may have the right to cancel your purchase within 14 days of subscribing. However, if you access the full software during the trial or early subscription period, you may forfeit that right.
- Cancellation: You may cancel future billing at any time via your account dashboard or by contacting our support team.
5. Service Availability & Customer Responsibility
We make every effort to maintain continuous availability of the KarScout platform, but we do not guarantee uninterrupted service. Planned maintenance and unforeseen outages may occur.
Your success on the platform depends on your own business input and management. We rely on your feedback to improve the product and respond to any bugs, glitches, or feature requests in good faith.
6. Intellectual Property
All content, features, and branding of the KarScout platform are owned by KarScout and may not be copied, resold, or repurposed without permission.
You retain ownership of your own data, content, and vehicle listings. However, you grant us a non-exclusive license to display your listings through our system and related marketing.
7. Limitation of Liability
KarScout is provided "as is." We do not guarantee any particular results for your business through the use of our software. We are not liable for any loss of revenue, data, or reputation arising from use of our service, except where such exclusions are prohibited by law.
8. Changes to Terms
We may update these Terms and Conditions from time to time. You will be notified of any significant changes, and continued use of the platform constitutes acceptance of those changes.
9. Contact Information
For questions, account issues, or legal inquiries, please contact:
Moocharoo Ltd. trading as Karscout
Email: support@karscout.com